Loominary ship to Australia, New Zealand, United States and the UK

All Australian orders are shipped for FREE. For International orders, shipping charges are applied at the checkout

Orders are typically picked, packed and dispatched within a 3-7 day window. Once it leaves our premises, we will provide tracking information so that you can track your parcel. At this time, we do not quote on delviery times as this is in the hands of the third party provider (AUSPost, FEDEX and DHL).

Loominary is a purely online business which does not offer any click and collect or store pickup options

We offer returns on unused items. Please notify as soon as possible from the receipt of your goods if you would like a return. Goods must be in salable condition as part of the return policy and a restocking fee may occur.

No, all return shipping is the responsibility of the customer including lost in transit items.

At this time, we are not able to cancel your order once the order has been placed. If you no longer want the items you purchased, please feel free to initiate a return.

By simply filling out a return request using the contact form attached to this page.

We do not accept the return of washed items, as they are then reselable. In this instance, we express how important it is to ensure you are happy with your purchase before using or washing.

All our linen is covered by a 365 day manufacturers warranty which covers manufacturing faults.

Yes, our factory and distribution centre is certified by independent auditing to ensure the well-being of our employees

All our products are Oeko-Tex 100 certified to ensure your goods are free from harmful chemicals and substances.

Yes, our company is certified with the Ethical Trade Authority to ensure our wares are made ethically

All of our linen is sourced in France from 100% French Flax.

We sure do! In order to be as sustainable as possible we do not use Formaldehyde to set our dyes, meaning less toxins for your body

All our products are hypoallergenic and hygienic with anti-microbial properties.  You can sleep easy knowing that our products are free from harmful chemicals

The flax used in product is certified organic, however the dyes used in manufacturing, although organic do not hold the official certification, as such we do not label our products organic.

Thread count actually isn't the best way to measure the quality of your bedding.. In fact, it's largely a marketing gimmick which is why we use GSM (the products weight) to truly identify the quality of our linen wares.

Loominary is a carbon negative company, meaning we give back more than we take. This is achievable through our outreach initiatives where we plant a tree for every item sold.

Loominary take great pride in holding numerous certifications such as a 100% organic flax certification, SMETA and OEKO-TEX certifications in addition to SA8000 and ISO901.

No, Loominary only provide physical products and do not offer gift cards or vouchers

Loominary provide swatches with all orders, so that you can see our full colour range. We do not ship out swatches separately at this point in time.

We have done our best to portray our items in their natural state. Unlike other manufacturers we do not use filters or trick photography to alter our imagery, however as with all screens you will find minor difference in the shade when comparing on multiple devices.